It’s a Wonderful Life

It’s that time of the year again when you sit back and press the Rewind button to go through all the memories you made throughout the year. It’s also the time to reflect on what you learned from your decisions and celebrate the achievements you made. I want to write this post to summarise the timeline of how the 12 months went for me this year.

January: The year started with the news that we’re in the process of getting acquired by another company. #anxietyhits

February: I had my US visa interview. If you’re to a make list of anxiety-inducing things, US visa interview will definitely make it to the list. But, thanks to my manager. He helped me prepare for this and it went well. I got the visa! #somethingtocheerabout

March: My first visit to the US, met my friends from @supportdriven for the first time,  my first Elevate conference, my first conference as Speaker. #yay

PS: The acquisition was also confirmed by this time.

April: Started hunting for new jobs to move on, after finishing knowledge transfer to the new team.  #preparingforgoodbyes

May: Left job and moved to Bangalore. #newcity #newadventure. The only thing that worked for me in Bangalore was just the weather though.

June: In all this, time for another conference. This time #sdexpo Portland. Another #first added to my kitty. This was my first Support Driven conference. I met so many amazing people!😎 #moreconferences #volunteering

SD Expo.jpg

July: While I was still trying to adjust to Bangalore, I thought of distracting myself with some local trips. I booked a trip to Coorg from Thrillophilia. This was my first “proper” trek experience. Also, this was the month when I wrote my first blog for @supportdcontent. #proud #trekking

PS: I damaged my phone because it rained heavily throughout the trek! 🙈


After reaching the Tadiandamol peak!

August: This was one month where I was on a plane for all four weekends. I hit the jackpot when I came across return ticket to Sri Lanka for just INR 11000. (This is approximately the ticket price to travel from North to South within India.) And, I booked the ticket straight away.  #solotravelling

Sri Lanka.jpg

Loved all these temples that I went to! They’re so peaceful!

September: I got the best news of my life! I successfully completed the Trial period with @automattic and got hired as Happiness Engineer. It was time to say #goodbye to Bangalore now and come back up North where all of my “few” friends that I have, were. #happynews #friendsforever.

October: Came back to Gurgaon, settled in my new flat and didn’t even realize where the whole month went. #newbeginnings.

November: Attended my #first WordCamp and WooCommerce Workshop for Women in Kochi. Also, met my team from Automattic. #lifeisgood


December: It’s almost the end of 2018…but I’m glad to end it on a happy note.

In retrospect: Almost the whole first half of the year was full of anxiety and uncertainty but I believe keeping myself busy with different things helped me to come out successfully through this period. When I look back, I notice a lot of #firsts that I did in this year which make me proud and more confident going forward.

It’s indeed a wonderful life! 💃

Blogging – The way to showcase your work

I used to notice and wonder how engineers are always crazy about maintaining their GitHub profiles. Its because that is where they show the work that they have been part of or have contributed to. But being in Support we have limited work related to Pull Requests use GitHub as our work graph or timeline.

So, I used to think of the alternatives where I could talk about the work that I have been doing in Support. It was never a question on whether I should blog about work or career, it was more about how do I take my work out there?

I wanted to start small and build interest in writing before I invested in maintaining my own blog. So, I started writing for Kayako’s blog. It worked well and helped me to build confidence. I learnt the art of blogging while working with our Growth and Marketing team. Later on,I signed up for Medium account and started writing there about my work experiences and general topics.

The passion for writing kept on growing. I wrote for Support Driven’s writing challenge, guest blogs for Freshdesk and Nicereply, and also thanks to Supported Content  which provides me even more diverse topics to write on. By now, I was ready to have my own blog too where I wanted to list all my work and career related experiences through blog posts. There were two reasons why I wanted to go for it:

  • One, it would have helped me to take my work and learnings to a bigger audience.
  • Second, because it can work as a good replacement to traditional resumes.

Some of the reasons why I think we should all write about our work and career is because:

  • Someone who is just starting their career can learn from your experience. They don’t have to waste their time in pacing up their career by hit and trial method when they can learn from your experiences already.
  • I believe that the best practices for every industry change over time and they should actually. The more people write about these best practices at their work, the more standard they become for others to try and get results.
  • For instance, if you have written a blog explaining how attending a particular conference helped you in your career, someone out there can use it to convince their management to support them to attend those conferences.
  • People can learn from each other as to how different companies are using certain processes and workflows. Helpdesks are the biggest example. No two companies use them in the same way but if people write how they use them, it can help them streamline workflows better by learning from each other.

I’d say that I can’t stress enough on the importance of writing about work or career related topics. It not only shows a timeline of how you have improved over time in your career but it also helps other people.